Mutual boosts digital solution for brokers

New tool to support expansion of bank's third party footprint

Mutual boosts digital solution for brokers



A mutual lender has tapped the services of NextGen.Net’s ApplyOnline platform to facilitate “fast and error-free” distribution of its home loan product.

The member-owned Australian Unity is boosting its broker channel as part of its drive to improve efficiency and reduce operational costs in the home loan market. ApplyOnline provides direct access into the broker market and enables quick adoption rate.

"ApplyOnline is the primary tool used by brokers," Australian Unity Banking CEO Tim Barber said. "We consulted with our brokers, seeking their preference for an electronic lodgement platform and ApplyOnline was the clear front-runner."

Barber said he has received excellent feedback regarding “Supporting Documents”, an ApplyOnline tool that removes double handling, and enables brokers to provide customers with the best outcomes. 

According to NextGen customer account manager Adam Turriff, the platform will expand Australia Unity’s corporate footprint with its broker partners, allowing the company’s home loan products to attain greater reach and distribution.

For Barber, the synergy of their enhanced digital capability and focus on traditional relationship banking means they have “come to market with a compelling offering under a new brand.”  




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