Resolve Finance hits $2.2bn FY25 settlements as franchise model expands

Resolve Finance has posted a record-breaking $2.2 billion in home loan settlements for FY2025 – marking a 36% year-on-year increase – as its growing franchise network continues to fuel national momentum.

Franchisee-led businesses contributed a standout $1.9 billion to the total, representing a 56% jump in franchise channel lending. Franchisees now account for 81% of Resolve’s broker network, up from just over 50% three years ago.

“We’ve built a franchise model that’s focused on long-term broker support, not just growing headcount,” said Don Crellin (pictured left), managing director of Resolve Finance.

“Our brokers are backed by Resolve’s systems, compliance framework and strategic partnerships, which help them deliver great outcomes for clients and grow professionally within a supportive network.”

Future Franchise Program attracts new talent

The strong results reflect the continued success of Resolve’s structured franchise pathway, the Future Franchise Program (FFP), which supports the transition from broker to business owner.

In FY25, Resolve’s franchise network expanded by 18.3%, with particularly strong growth in New South Wales and Queensland. The company employed 18 new FFP participants during the year, with 33 brokers having transitioned through the program to franchise ownership since 2018.

“We provide a clear pathway to business ownership,” said Sandy Paravizzini (pictured right), general manager of distribution. “This is a program for people who want to be in business for themselves, but not by themselves.”

The FFP is underpinned by a MFAA-endorsed training and mentoring program, offering both professional development and support for those entering the industry or making a career change from adjacent sectors.

A growing, diverse national broker network

With 97 franchise partners now active across Australia, Resolve Finance – recently partnered with Creation Homes – continues to attract brokers seeking a scalable, supported pathway to growth. The network’s demographic profile is evolving, too:

• 75% of brokers are under 50, with 18% under 30
• 33% of brokers are women, outperforming the industry average of 25%
• Nearly 40% of Resolve brokers are multilingual, with over 20 languages spoken across the network

“Our franchise partners are focused on delivering consistent, high-quality service in a changing market,” Crellin said. “We’re proud of their performance and remain committed to supporting their ongoing development and success.”