NAB today announced that its chief customer officer of consumer banking, Mike Baird, has decided to leave the bank, effective 15 April.
Baird joined NAB in 2017 to head the corporate and institutional bank, before transitioning to consumer banking in late 2018.
“I have an open mind about what I will do next and will use the time to determine where I believe I can make the best, most fulfilling contribution to business and the wider community,” said Baird.
While NAB searches for a permanent replacement, Anthony Waldron – former executive general manager of broker partnerships with over 20 years of experience at NAB and its subsidiaries – will act as chief customer officer of consumer banking, subject to regulatory approvals.
NAB Group CEO Ross McEwan has voiced support for Baird’s decision to step down and take a career break while he considers his options moving forward.
“Mike has been a tremendous leader, challenger of convention and staunch advocate for customers in his time at NAB. He has always spoken up for doing the right thing and has been a voice for the broader community,” said McEwan.
“I am pleased that he has been part of my leadership team, but understand and accept the reasons for his decision to leave.”
Baird concluded on an equally complimentary note.
“I have thoroughly enjoyed working with Ross and I know the cultural and structural changes being considered will be strong foundations for NAB’s future. He will make a big difference,” he said.