Revealed: Brokers choose 5-Star Franchise Brokerages

Which franchises won 5-Star Awards?

Revealed: Brokers choose 5-Star Franchise Brokerages


By Antony Field

Being a broker can be an isolating experience especially if you’re working from home and part of the 15 million Australians in lockdown.

Brokers are busier than ever, responding to the high demand from people wanting to refinance, buy their first home, relocate or invest. On top of that, brokers are dealing with clients in financial stress, changing industry regulations, new technology, complex credit policies and slow turnaround times.

Brokers are increasingly joining franchise groups because they have the expert support staff, technology and training to ensure they stay on top of the game and can grow successful businesses.

To find out which franchise brokerages are the best in the nation, Australian Broker approached franchise brokerages to learn about their support mechanisms for brokers, covering revenue generation and back-office support.

We then asked brokers across Australia to provide their feedback on franchises based on 12 criteria – lending panel, lead generation, commission payments speed and accuracy, CRM, compliance, responsiveness, IT, training, value for money, marketing support, brand recognition and referral network support.

Brokers identified seven franchise brokerages which achieved more than 80% ratings across all criteria, which were therefore eligible to receive a 5-Star Franchise Brokerage Award. 

Australian Broker can reveal the franchises that have won a 5-Star Award are: Aussie Home Loans, Smartline, MoneyQuest, Redrock Group, Resolve Finance, Nectar Mortgages and Loan Market.

Read the full special report on the 5-Star Franchise Brokerage Awards here.

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